FCC Reaches $2.4 M Settlement with GCI for Wireless 911 Outages in Alaska

News Release. Adopted:  07/05/2016.

The Federal Communications Commission’s Enforcement Bureau has reached a $2.4 million settlement with General Communication, Inc. (GCI), resolving an investigation into five 911 service outages that occurred on the company’s wireless network in various parts of Alaska between August 2008 and April 2016.  As part of the settlement, GCI has agreed to strengthen its procedures for providing 911 service and to adopt robust compliance measures to ensure that it adheres to the FCC’s 911 service reliability and outage notification rules in the future. “Americans should be able to reach 911 at any time, whether they live in New York City or a village in Alaska,” said Travis LeBlanc, Chief of the FCC’s Enforcement Bureau. “We will continue to work with service providers across the nation to ensure they meet this critical expectation to protect the public’s safety.”

News Media Contact: Will Wiquist at (202) 418-0509, email: Will.Wiquist@fcc.gov  EB  https://apps.fcc.gov/edocs_public/attachmatch/DOC-340164A1.docx