OEC Outreach Clips, Baltimore 911 Employees Recognized for Work During Riots, Source WMAR

Baltimore 911 employees recognized for work during riots

Baltimore’s 911 operators and emergency dispatchers have been nationally recognized for managing the high volume of calls during the April 2015 civil unrest.  The Association of Public-Safety Communications Officials International has awarded the 911 center its Team of the Year award for 2016. Through April 25-29 of 2015, the city’s 911 center received 28,400 calls. Just on April 27, between 2-11 p.m., the center received more than 11,000 calls.