Texas 911 Agency Cites NSI Call Nuisance

March 21, 2017–The Greater Harris County 9-1-1 Emergency Network says calls from non-service-initialized (NSI) mobile phones are likely to continue to increase with the popularity of smartphones. In an ex parte filing yesterday in PS dockets 08-51 and 10-255 reporting on a recent meeting with Zenji Nakazawa, acting public safety adviser to FCC Chairman Ajit Pai, representatives of the Harris County, Texas, agency said that their “current reporting shows that [calls from NSI phones] represent 10% of total call volume that is definitively recorded in the reporting systems. There is an additional 3% to 5% that have no identifying data element in the ALI, [so] these are not included in the reports. … The Houston Emergency Center, the largest PSAP in the GHC 9-1-1 area, processes 10,000 9-1-1 calls daily and has to deal with 1,000 to 1,500 NSI calls daily. Another concern is that these NSI numbers may most likely increase at a greater percentage with the penetration of smartphones and the more frequent upgrade habits of the consumer.” – Paul Kirby, paul.kirby@wolterskluwer.com

Courtesy TRDaily