The FCC’s Consumer and Governmental Affairs and Public Safety and Homeland Security bureaus plan to hold an Oct. 2 workshop to educate public safety answering points (PSAPs) on real-time text (RTT) technology. The event is scheduled to run from 12:30-4:30 p.m. in the Commission’s meeting room. The FCC’s Disability Advisory Committee is assisting in hosting the event. “The PSAP RTT Education Day will provide information to PSAPs and other emergency communications systems about RTT features and benefits for emergency response personnel and consumers (including consumers with disabilities); best practices for processing RTT requests from service providers; and ways to implement the RTT service feature,” according to a public notice.
“Among other things, panels will address regulatory policy, PSAPs’ experiences with RTT testing, and RTT infrastructure issues. There will be a live demonstration of the use of RTT and opportunities for interaction by and with the audience.”