In a blog posting today, Lisa Fowlkes, chief of the FCC’s Public Safety and Homeland Security Bureau, highlighted actions that the agency took in 2018 on the 911 front and noted that much of the work will continue next year. “There is no higher priority at the FCC than promoting reliable 911 service,” she said.
“As we approach the end of 2018, I thought I’d recap our work this year to strengthen emergency calling and highlight some of our next steps for 2019.” Ms. Fowlkes summarized FCC proceedings on multi-line telephone systems, 911 call routing, and 911 location accuracy and said the bureau is finalizing its latest report to Congress on state diversion of 911 surcharges. “Lastly, I want to emphasize that strengthening 911 is not the FCC’s job alone; it’s a team effort,” she said. “In 2019, we will continue to work collaboratively with public safety organizations, government partners, industry, public interest groups, and other stakeholders on this important mission.”