Public safety answering points (PSAPs) should move to upgrade their facilities so they can accept texts and should hold wireless carriers accountable in their implementation of the FCC’s new 911 location accuracy rules, David Simpson, chief of the Public Safety and Homeland Security Bureau, said today. Mr. Simpson delivered a luncheon speech at the National Emergency Number Association’s 911 Goes to Washington event.
Under a 911 location accuracy order adopted last month (TRDaily, Jan. 29), wireless carriers will be required to provide to requesting PSAPs live 911 call data, which will let the PSAPs assess whether the performance of carriers in their areas is consistent with the performance seen in the test cities. If the performance in their areas is below mandated thresholds, PSAPs can seek enforcement of the rules after first attempting to resolve the issue with carriers. Continue reading