FirstNet Applications: Two weeks ago I wrote about the FirstNet network, then last week I wrote about the devices Public Safety will be using or could be using on the FirstNet system. Each of these posts prompted some great comments and some really good questions, all of which I tried to answer. The next piece to the puzzle is the suite of applications that will become available and will provide the types of information, data, and video services that are needed by the Public Safety community. While the applications are one of three very important elements of the network, and some say the most important part, there are still the issues of pricing for devices, pricing for service usage, the amount of data that can be used on the network, and other factors that will all need to be in place when the network becomes ready for prime time.
Applications are the focus of this week’s Advocate but with the caveat that my data sets for both the network and devices are stronger than my data set for applications. Therefore, I will not try to identify the “killer” applications for law enforcement, fire, EMS, inspections, and other field duties, but I will say that applications in all of these categories and more are needed. What I will do is try to provide some insight into the way the applications might be developed and how to have them integrated into the field to provide effective results.
Many departments already have experience with software applications in the field but in most cases it is dispatch to Mobile Data Terminals (MDTs) in a vehicle rather than to a person in the field. Data has been used by Public Safety for a long time. Motorola, MDI, and others offered data devices and services over LMR channels, Panasonic started building wireless data modems into its Toughbooks in the 1990s, and we were working with Public Safety agencies that were making use of RAM Mobile Data, ARDIS, and Cellular Digital Packet Data (CDPD), which AT&T, Bell Atlantic, New England Bell, GTE Mobile Net, and others were pushing (and later Verizon as it rolled up some of the baby bells and others). Data rates were available from 8 Kbps to 19.2 Kbps and departments were using data to send out additional information on dispatched calls and to run license plates and people through the databases. Continue reading →