The move to 5G and the increasing availability of Internet of things (IoT) devices will bring numerous benefits — along with some challenges — to public safety operations as the country moves toward next-generation 911 (NG-911) services, speakers said today at a Telecommunications Industry Association event.
“Creating a strong, nationwide 5G infrastructure will allow public safety answering points and first responders to rely on the Internet of Things to carry out their crucial mission effectively and efficiently,” TIA Chief Executive Officer Wes Johnston said. The deployment of IoT devices will also present “new challenges” for public safety officials, he said, ranging from implementation costs to concerns about interoperability between new and existing technologies.
“In order to fully harness the potential of these emerging technologies, industry experts are going to have to work hand in hand with first responders and government officials to ensure a smooth and seamless integration of next generation technologies into the evolving existing public safety networks,” Mr. Johnston said.
There is “quite a bit of focus” in Congress on IoT issues, Rep. Susan Brooks (R., Ind.) said at the event, adding communications systems need to optimized to ensure the “incredible skills” of the nation’s first responders can be deployed effectively.
“[I]f they can’t communicate and they arrive [at a scene] and can’t find out what the game plan is, then, quite frankly, it’s an incredible waste of resources and it impedes their ability to save lives,” Rep. Brooks said. “In this incredibly … fast-paced world, it’s just so easy for us to take for granted the fact that we have these technologies, but yet we’ve got to make sure that they work.”
It is important that Congress explore how 5G “can help us save lives and enhance public safety communications,” Ms. Brooks said. She pointed to her state’s implementation of text-to-911 as a sign of how important new technologies can be to enhancing emergency services. Continue reading →